Shipping policy
Shipping Policy
1. General Shipping Information
At TheogBlend, we strive to deliver your herbal blends safely and on time. This Shipping Policy outlines our shipping process, delivery times, and charges. By placing an order on www.theogblend.com, you agree to the terms below.
2. Order Processing & Dispatch
📦 Processing Time: Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
🚀 Dispatch Notification: Once your order is shipped, you will receive a tracking link via email/SMS.
3. Shipping Locations
✅ We currently ship across India. International shipping is not available at the moment.
4. Estimated Delivery Time
All orders are delivered within 3-7 business days.
🚚 Standard Shipping: 3–5 business days (metro cities) 5–7 business days (remote areas).
⚡ Express Shipping: (if available) 1–3 business days.
🚨 Note: Delivery times may vary due to factors beyond our control, such as weather, courier delays, or regional restrictions.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS. You can track your order in real-time using the provided link.
6. Order Delays & Issues
🔴 Delivery Delays: While we ensure timely shipping, external factors like courier issues, strikes, or lockdowns may cause unexpected delays.
📦 Lost Packages: If your order hasn’t arrived within 10 business days, contact us at theogblend@gmail.com for assistance.
🚨 Incorrect Address: Customers are responsible for providing the correct shipping details. Orders sent to the wrong address cannot be refunded or reshipped.
7. Damaged or Missing Items
If your package arrives damaged, tampered, or with missing items, please:
1️⃣ Take clear photos of the package and product.
2️⃣ Contact us at theogblend@gmail.com within 48 hours of delivery.
3️⃣ We will arrange a refund based on the issue.
8. Returns & Refunds
We accept returns on unused, unopened products within 7 days of delivery. For full details, check our Return & Refund Policy.
9. Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: theogblend@gmail.com
🌍 Website: https://theogblend.com/
📦 Shop with Confidence – Fast, Secure, and Hassle-Free Shipping! 🚀